Jean, Richard and Norman become involved in the labyrinth of leaks and vaguely attributed sources when a new reporter begins covering the action in the lobby of Parliament.
Jean takes on health care and social services for a constituent whose spleen was removed by mistake, a man who didn't have quite enough of his leg amputated and a woman caring for an infirmed father-in-law.
A vote to raise MP salaries sparks a contest between Jean and Richard, with Jean responsible for taking a 20 pound investment and turning it into 30 pounds and Richard agreeing to live on supplemental public benefit for two weeks.
Ken and Jean come down on opposite sides of a potential kidnapping case and Jean clashes with Richard over sexual harassment.
Jean tackles the homeless problem when a constituent asks for help finding a new home.